The Maple View team provided a warm, welcoming, and personal environment for John, highlighted by exceptional physical and emotional support for John. The team was always patient and demonstrated compassion to John, while acknowledging his life and accomplishments prior to him seeking care at Maple View. The management, leadership, and staff communicated frequently and thoroughly, so that we were always updated on how he was doing. Maple View showed tremendous flexibility in care planning throughout John’s stay, including his end-of-life care.
Suffice it to say, John’s quality of life was greatly enhanced due to the exceptional care, compassion, and frankly, love that was shown to our brother, by everyone at Maple View. The team at Maple View became family to John, and subsequently, the Maple view team became part of OUR family. We are forever grateful to all of you. I know I speak for our whole family with these words. In many respects, John was larger than life in his earlier years. In spite of his decline, you all provided him with respect and dignity in his last years. That will never be forgotten.
My best to you and to the entire team.
Maple View is the place if your loved one needs memory care. Our mother lived here for the last 9 months of her life. The care, compassion, and love given to her was beyond any expectations. Communication was always a two-way street. They kept us well informed. From the moment she entered Maple View, she felt comfortable because she could feel how important she was to them. All the staff were wonderful to her. They helped her with anything she needed help with from putting on her socks in the morning to making sure she went to bed clean and cozy. Our mom was a hugger, and she received all the hugs she needed and wanted. She truly loved every staff member there, and they loved her. They not only loved mom, but they respected her as a person. They honored her dignity with love and care. We, her family are most grateful for the staff at Maple View because we loved our mother deeply.